Privacy policy

Last updated: December 1, 2025

Aurora Shilajit operates this store and website, including all related data, content, features, tools, products, and services to provide you with a high-quality shopping experience (the “Services”). Aurora Shilajit uses Shopify technology to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal information we collect

We may collect the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, email address, and phone number.
  • Financial information: payment details and transaction information. Full card details are not stored on our systems.
  • Account information: username, preferences, and order history.
  • Transaction information: products viewed, added to cart, ordered, returned, or cancelled.
  • Communications: messages sent to our customer support.
  • Device information: IP address, browser type, time zone, and technical identifiers.
  • Usage information: activity within the website and interaction with the Services.

2. Sources of personal information

We collect your personal information:

  • Directly from you when you make a purchase, contact us, or use our Services.
  • Automatically through cookies and similar technologies.
  • From service providers such as payment, shipping, analytics, and support providers.
  • From business partners and third parties where necessary.

3. How we use your information

We use your personal information to:

  • Provide, operate, and improve the Services.
  • Process payments, orders, shipping, returns, and customer support.
  • Personalize your experience and provide recommendations.
  • Send marketing communications, with the option to unsubscribe.
  • Maintain website security and prevent fraud.
  • Comply with legal obligations.

4. Legal basis for processing

We process your data based on your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests.

5. Cookies and similar technologies

We use cookies to improve your experience, analyze traffic, and personalize content. You can manage your preferences via your browser or consent tools.

6. How we share your information

We may share your information with:

  • Shopify, which hosts our store.
  • Service providers (payments, shipping, analytics, support).
  • Technology and advertising partners where applicable.
  • Authorities where required by law.

7. Shopify

Shopify processes personal data to operate the store. More information: https://privacy.shopify.com

8. Children

We do not knowingly collect personal data from minors.

9. Data security and retention

We apply reasonable security measures and retain data only as long as necessary.

10. Your rights

You may have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Object or restrict processing
  • Withdraw consent

Contact: info@aurorashilajit.com

11. Complaints

You may file a complaint with your local data protection authority.

12. International transfers

Your data may be transferred outside the EEA with appropriate safeguards.

13. Changes

We may update this policy. The latest version is always shown here.

14. Contact

Email: info@aurorashilajit.com

Company information
Aurora Shilajit
Valkkooglaan 22
1705 AP Heerhugowaard
Netherlands
KvK: 93724543
VAT: NL005039914B84

Aurora Shilajit is registered in the Netherlands. Orders are fulfilled from logistics centers within the European Union, including Spain and the Netherlands.